Cookie Policy

Last updated:

Dec 1, 2025

Our websites https://herovideo.io/ and its subdomains (also “Our Websites”) are owned and operated by VIDEO-HERO LDA. (also referred to as “Company”, “We”, “Our” and “Us”) a company located Portugal, Avenida Engenheiro Adelino Amaro da Costa, Edifício Central Office, nº 189, 2º Piso, Escritório12, 2750-279 Cascais, distrito de Lisboa, concelho de Cascais, freguesia de Cascais e Estoril. By using the Websites, you consent to the use of certain cookies listed below.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Below you can find more information about cookies, the types of cookies We use, and the way We use them. Because We respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the Websites and impact the use of the features We offer, you may not be able to store your preferences, and some of Our pages might not display properly.

WHAT ARE COOKIES?

Cookies are pieces of data that sites and services you use or visit can set on your browser or device and they can typically be read on future visits to learn more about the user and to personalize an experience, including the ads that are displayed to the user. “Cookies” is also a term that may be used to refer to a range of technologies that help an operator identify users and devices, which in turn can help personalize an experience, prevent fraud, store preferences, and speed up the delivery of content.

THE WAY WE USE COOKIES

We set cookies as shown below for a variety of purposes, including:

1) to enable certain functions of the Websites;
2) to authenticate users and prevent fraudulent use of user accounts;
3) to learn more about how Our services are used and similar analytical purposes;
4) to understand how users interact with Our ads;
5) to understand how to improve performance;
6) to customize the Websites;
7) to validate related services; and
8) to provide you with more relevant advertising.

For example, We or Our third-party partners might use a web beacon to learn whether an email message was opened or might store preferences in a flash cookie.

WHAT TYPES OF COOKIES DO WE USE?

As described below, We employ a number of technologies to provide and improve Our services. Depending on your location, you will be offered a choice to accept or decline Our use of these technologies, but you are welcome also to exercise the choices described below. Please note declining cookies may cause Our Websites not to function correctly.

Generally, Our cookies fall into the following categories listed below with some examples of the uses for each category.

ESSENTIAL COOKIES

These cookies are necessary for the Websites to function and cannot be switched off in Our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Name _dc_gtm_UA-xxxxxxxx

  • Host google.com

  • Duration a few seconds

  • Type Third Party

  • Category Essential Cookies

  • Purpose This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

Name _GRECAPTCHA

  • Host google.com

  • Duration 180 days

  • Type Third Party

  • Category Essential Cookies

  • Purpose Sets a necessary cookie when executed for the purpose of providing its risk analysis.

Name OptanonAlertBoxClosed

  • Host bidmatic.io

  • Duration 365 days

  • Type First Party

  • Category Essential Cookies

  • Purpose This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and, in some cases, only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one-year lifespan and contains no personal information.

Name OptanonConsent

  • Host bidmatic.io

  • Duration 365 Days

  • Type First Party

  • Category Essential Cookies

  • Purpose This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser when consent is not given. The cookie has a normal lifespan of one year so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

FUNCTIONAL COOKIES

These cookies enable the Websites to provide enhanced functionality and personalization. If you do not allow these cookies then some or all of these services may not function properly.

Name __cf_bm

  • Host hubspot.com

  • Duration a few seconds

  • Type First Party

  • Category Functional Cookies

  • Purpose This cookie name is associated with websites built on the HubSpot platform.

Name __hstc

  • Host hubspot.com

  • Duration 365 Days

  • Type First Party

  • Category Functional Cookies

  • Purpose This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.

Name hubspotutk

  • Host herovideo.io

  • Duration 390 Days

  • Type First Party

  • Category Functional Cookies

  • Purpose This cookie name is associated with websites built on the HubSpot platform. HubSpot reports that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary.

TARGETING COOKIES

These cookies may be set through the Websites by Our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other websites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Name _fbp

  • Host facebook.com

  • Duration 90 Days

  • Type Third Party

  • Category Targeting Cookies

  • Purpose Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

PERFORMANCE COOKIES

These cookies allow Us to count visits and traffic sources so We can measure and improve the performance of the Websites. They help Us to know which pages are the most and least popular and see how visitors move around the Websites. If you do not allow these cookies, We will not know when you have visited the Websites, and will not be able to monitor its performance.

Name _uetvid

  • Host herovideo.io

  • Duration 16 Days

  • Type First Party

  • Category Performance Cookies

  • Purpose This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

Name _ga

  • Host herovideo.io

  • Duration 730 Days

  • Type First Party

  • Category Performance Cookies

  • Purpose Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making, in fact, the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.

Name __hssc

  • Host hubspot.com

  • Duration A few seconds

  • Type First Party

  • Category Performance Cookies

  • Purpose This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.

Name _gid

  • Host: herovideo.io

  • Duration 1 Day

  • Type First Party

  • Category Performance Cookies

  • Purpose Used to distinguish users by Google Analytics – third-party analytics cookies: google analytics for statistical purposes. Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed, making, in fact, the analyzed Purpose: to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics.

Name _gclxxxx

  • Host herovideo.io

  • Duration 90 Days

  • Type First Party

  • Category Performance Cookies

  • Purpose Google conversion tracking cookie

Name __hssrc

  • Host hubspot.com

  • Duration Session

  • Type First Party

  • Category Performance Cookies

  • Purpose This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics.

WHAT IS COOKIE REFRESH?

Please note that We use the cookie refresh function in order to refresh the duration period of the cookie set each time you visit the Websites. This means that the expiry term for a cookie is automatically renewed and starts from the beginning in case you visited the Websites again within the initial expiry term of such cookies without disturbing you regarding the additional necessity of giving extra consent for such cookies re-setting. For example, if the refreshment period is 30 (thirty) days and you visit Us every day, this means We will refresh set cookies every day and the whole duration of cookies will constitute the sum up of all refreshments made within your visits.

HOW CAN I MANAGE COOKIES FOR ADVERTISING?

Advertising helps to defray certain costs of providing services, especially costs that are incurred but not recovered from users. Thus, you may not have a choice to prevent ads from being presented when using the services; however, you do have choices to limit personalized ads that are tailored to your interests.

You may be able to control targeting as you browse the web through browser settings and other mechanisms. If you do not wish to receive personalized advertising that is delivered by third parties, you may be able to exercise that choice through opt-out programs that are administered by third parties, including

  • the Network Advertising Initiative (NAI);

  • the Digital Advertising Alliance (DAA), and/or

  • the European Interactive Digital Advertising Alliance (EIDAA).

Where applicable, you may exercise your opt-out choices at the NAI website, the DAA website, or the EIDAA website. We do not control these third-party-provided opt-out processes and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

If We deliver personalized advertising, We will provide all Our users with notice and information about how they may be able to opt out of such personalized ads. Such opportunity to opt-out may occur through your device settings.

We use Google, among others, to provide advertising through the services and on third-party websites. We may use the following features based on Google Analytics for Display Advertising: Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. To opt out of Google Analytics for Display Advertising or customize Google Display Network ads, you can visit https://www.google.com/settings/ads.

INFORMATION AND CHOICES REGARDING TRACKING AND TARGETING ON MOBILE DEVICES

As of the effective date of this policy, Apple and Google offered the owners of devices that use their operating systems, iOS and Android, options for limiting tracking and targeting in relation to ads.

We do not control your device-level opt-out processes and We cannot be responsible for any choices you make through such mechanism or for the continued availability, accuracy, effectiveness, or location of that mechanism. Using a device-level opt-out mechanism may opt you out of all third-party personalized ads.

If you use an Apple device, visit http://support.apple.com/kb/ht4228.

If you use an Android device, navigate to the Google settings page, select ads, and then choose to reset your Android Ad ID or opt out of personalized ads.

There are also several browser plugins available to users that want to be better informed about and have more control over the use of cookies and related technologies on their devices.

If you want to know more about cookies, please refer to the following third-party websites:

  • All About Cookies: https://www.allaboutcookies.org/

  • Network Advertising Initiative: https://www.networkadvertising.org/

In case of any additional requests about this Cookies Policy, you can contact us at legal@video-hero.com

UPDATES TO THIS COOKIE POLICY

We may occasionally make changes to this Cookie Policy as We may deem necessary, or as may be required by law. Any changes in force will be posted on the Websites in a timely manner and you will be deemed to have familiarized with this Cookie Policy during your first use of the Websites following the alterations published. We recommend that you check this page regularly to keep up-to-date.

If you want to find out more about how We use your personal data collected with cookies please visit Our Privacy Statement.

CONTACT US

In case of any additional requests about this Cookies Policy, you can contact us at:


2025 VIDEO-HERO, LDA

Av. Engenheiro Adelino Amaro Da Costa, Edifício Central Office, nº189 E, Office 12
2750-279 Cascais, Portugal

legal@video-hero.com

Av. Engenheiro Adelino Amaro Da Costa, Edifício Central Office, nº189 E, Office 12, 2750-279 Cascais, Portugal

© 2025 VIDEO-HERO, LDA. All rights reserved

About Us

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